Frequently Asked Question

What products do you offer?

Velocitee Golf offer a selection of electronic rangefinder devices designed for distance measurement. The product range includes multiple models with different designs, color options, and configurations, allowing customers to choose based on their preferences and usage needs.

Each product listing provides essential information such as model name, product type, and pricing. The collection includes various rangefinder models with different form factors and specifications.

How can I place an order?

Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.

What payment methods do you accept?

We accept payments through American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Visa.

How long does shipping take?

Orders are processed within 1–2 business days and delivered within 2–4 business days via DHL Express, Fastway in the Ireland, with free shipping on all orders.

Do you offer international shipping?

No, We only ship to Ireland now but in future will look to expand to other countries.

What happens if my payment is declined?

If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.

What is your return window?

Customers in the Ireland may return eligible items within 30 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.

Who pays for return shipping?

If you receive a defective, faulty, or incorrect item, Velocitee Golf covers the return shipping cost. If you change your mind or ordered the wrong product, you are responsible for the return shipping cost. Shipping fees paid at checkout are non‑refundable.

Do you charge restocking fees?

No, Velocitee Golf does not charge any restocking fees.

How long do refunds take?

Once your return is received and approved, refunds are processed within 10 business days. Refunds are always issued back to the original payment method used at checkout.